Privacy Policy

Last Updated: 2025-5-10

Jobyo (“Jobyo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access or use our services via our website jobyo.io, mobile applications, and backend APIs (collectively, the “Service”).

1. Information We Collect

  • Personal Information: Name, email address, phone number, company name, billing details, login credentials
  • Service Usage Data: Device info, IP address, browser type, activity logs
  • Transactional Data: Work orders, invoices, attachments, user-submitted content
  • Geolocation: Collected only when enabled for features like GPS check-in
  • Third-Party Integrations: Stripe, Firebase, Google/Microsoft login, QuickBooks (if authorized)

2. How We Use Your Information

  • To create and manage your Jobyo account
  • To deliver and maintain features of the Service
  • To process payments and handle billing/subscriptions
  • To provide support and improve the user experience
  • To ensure legal compliance and data protection

3. Legal Basis for Processing (GDPR)

If you are located in the EU or UK, we process personal data under the following legal bases:

  • Contractual necessity (e.g., providing services)
  • Consent (e.g., optional emails)
  • Legitimate interest (e.g., analytics)
  • Legal obligation (e.g., tax compliance)

4. How We Share Your Data

We do not sell your personal data. We may share information with:

  • Service Providers: Stripe, Firebase, Resend, MailerSend, analytics/logging tools
  • Business Transfers: If Jobyo is acquired, your data may be transferred under confidentiality
  • Legal Authorities: When required by law or to protect our legal rights

5. Data Storage and Security

Your data is stored in secure servers, primarily in [Canada/US]. We use encryption in transit (TLS) and at rest, apply strict access controls, and conduct regular security audits.

6. Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, and business needs. Upon request or account closure, we delete or anonymize your data within 30 days unless legally required to retain it.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Export your data (data portability)
  • Withdraw consent for optional data processing
  • Object to or restrict processing of your data

To exercise these rights, contact us at info@jobyo.io.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We implement safeguards such as Standard Contractual Clauses (SCCs) to protect your data.

9. Cookies and Tracking

We use cookies and similar technologies to manage sessions, analyze traffic, and personalize features. You may control or disable cookies in your browser settings.

10. Children’s Privacy

Jobyo is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has used our service, contact us to remove their data.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with the “Last Updated” date. Significant changes will be communicated via email or in-app notification.

12. Contact Us

If you have any questions about this Privacy Policy or wish to make a request, contact our privacy team at:
info@jobyo.io